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Privacy policy

INTRODUCTION

Maison Crivelli welcomes you to the website www.maisoncrivelli.com.

The sections below aim to define the confidentiality policy which governs use of the personal data which may be registered on the www.maisoncrivelli.com website, owned by the company, Maison Crivelli SAS.

As we develop a trusting and transparent relationship with all users of our www.maisoncrivelli.com service, we wish to point out that we attach particular importance to respect for your privacy and protection of your personal data. We also wish to reiterate all your rights below, as governed by the French law relating to data processing, files and freedoms of 6 January 1978.

PROTECTION OF PERSONAL DATA

Personal data corresponding to information relating to a natural or legal person and enabling their identification, whether directly or indirectly.

Personal data collected and used by the www.maisoncrivelli.com website includes, in particular, and is not limited to: surname and first name, sex, date of birth, telephone number, user name and password, delivery and invoicing addresses, email address and user preferences connected to the products on sale on the maisoncrivelli.com website.

This data is collected directly from users within the product purchase process on the www.maisoncrivelli.com website or via forms provided on the www.maisoncrivelli.com website and designed for this purpose.

This data is collected and used in a lawful and transparent manner for the ultimate objective of providing a better service to our users (in particular, specially dedicated products and advice services), but also to organize and manage relationships with our customers.

Storage of this data is time-limited. The period of storage and use may vary depending on the type of data, but it may not exceed the period required to fulfil the stated purpose.

Maison Crivelli SAS undertakes to manage with the greatest care all the data collected within the scope of our relationship and to implement all appropriate measures to maintain the confidentiality, integrity and security of your data.

We may be required to share information relating to you with partners or service providers. We select our partners and service providers with the greatest care and ask them to fulfil our commitments in terms of data protection and confidentiality.

Data that we store is neither sold nor used for any purpose whatsoever, without express consent on your part or in accordance with a judicial, administrative decision or in compliance with applicable legislation. We confirm that the purpose of data collection remains the improvement of the services that we offer.

In the event that our partners and service providers are located outside the European Union and if data protection – as governed by the local legislation for the registered office of the partners and service providers – is insufficient, we require of our partners and service providers that they offer the same level of protection as expected within the European Union.

It is possible that the www.maisoncrivelli.com website includes links to other websites over which we have no control. We cannot be held liable for the content or confidentiality policies of those sites.

USER RIGHTS

Maison Crivelli draws your attention to the fact that you have rights which govern and protect all your personal data which may be processed and collected by the www.maisoncrivelli.com website.

The procedure for the exercise of those rights is set out in detail below.

The rights you have are as follows:

  • -a right of access: any person has the right to obtain at any time all the information relating to them which is stored in our database
  • -a right of rectification: if the information proves to be incomplete or incorrect, you are entitled to have it corrected
  • -a right of deletion: you have the right to have this information deleted from our database
  • -a right to object: you have the right to object to processing of your data if you present legitimate reasons. In the event of commercial prospecting, you can exercise the right to object without giving reasons. By processing, we mean any operation or set of operations relating to this data and whatever the procedure used.

For any communication relating to the data and to the exercise of your rights, you can contact us at the following address:
info@maisoncrivelli.com

USE AND MANAGEMENT OF COOKIES

Cookies are files or text files in alphanumeric format which are deposited and read by the server of the website visited or by a third-party server, when you visit a website or open an email, for example. A cookie enables nominative identification of the user if the user has registered with the website. Thanks to cookies, it is possible for the user to access pages with a certain level of personalization, without having to identify him- or herself. Cookies improve user experience of the website and navigation. They can also be used for statistical purposes. The use of cookies is subject to guidelines and is strictly governed by law.

When you first connect, an explanatory banner will appear on your screen to inform you of the cookies used and your options for configuring them. We are committed to ensuring that cookies are only stored once we have received your consent.

Your web browser may be configured so you are informed of the activation of cookies and can reject such use or even delete the cookie. We would like to point out that use of certain functions of the www.maisoncrivelli.com site, in particular, the online shop platform, is only possible if cookies are allowed.